Marlo
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Subscription policy

Refunds and cancellation

This page covers subscriptions paid to Marlo. It does not set a business's policy for client deposits, cancellations or service refunds.

Marlo subscriptions are non-refundable

Pro and Max subscriptions, whether monthly or yearly, are non-refundable. We do not provide partial or prorated refunds for unused time.

You can cancel anytime

Canceling stops future subscription billing. Your plan stays active until the end of the billing period you already paid for.

Client deposits follow the provider's policy

Each independent business using Marlo sets and displays its own booking, cancellation and deposit terms. Contact that business about a client payment or service refund.

Processing fees

Marlo takes no commission from a provider's client payments. Stripe's standard processing fees may still apply.